Shipping & Returns

Shipping & Returns

We deliver all around the world. The Cost of shipping is calculated during final Checkout. 
The Item cost may vary depending on the weight of the item, shipments, and location of delivery.

Delivery estimate

RETURNS

Unfortunately, due to the nature of the products, we do not offer refund/return/exchange On orders once picked/ shipped unless items inside the package (for delivery orders) are damaged when received.

All products are checked for quality before dispatch and while we do try our best to ensure that the product is delivered to you in perfect condition, the product may be damaged in the delivery process. If you receive a box with damaged items inside, please contact us within 48 working hours, along with photos of the damaged product(s) (damaged box not included as it does not affect the quality of products inside).

Once approved, we will arrange for your items to be returned. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and if the items are available a new order will be delivered if unavailable we will proceed with the refund.

Where your parcel is lost in transit, you will be notified promptly of this development as soon as we become aware of it. Upon such notification, we will proceed immediately to rectify the issue. If after 5 working days from the date you were notified your parcel still cannot be found, a refund will be paid into your bank account.