FAQ
April 9, 2021 2025-04-15 15:50FAQ
Frequently Asked Questions
What brands do you sell?
We carry a curated selection of trusted skincare and beauty brands, including The Ordinary, COSRX, CeraVe, and more.
We only stock authentic products from reputable sources.
Are your products original?
Yes! All our products are 100% original and sourced directly from authorized distributors or brand partners.
How do I know which product is right for my skin?
Each product page includes detailed descriptions and skin type recommendations.
If you’re unsure, feel free to contact us—we’re happy to help you build a routine!
Do you offer nationwide delivery?
Yes, we ship across Nigeria . Delivery time and cost may vary depending on your location.
How long does shipping take?
Orders are processed within 24–48 hours.
Delivery usually takes 2–5 business days, depending on your location.
How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor its progress.
What payment methods do you accept?
We accept major debit/credit cards, bank transfers, and secure payment gateways like Paystack/Flutterwave.
How can I contact customer service?
You can reach us via email, WhatsApp, or Instagram DMs.
